Terms and Conditions


  • You may book a 15 minute or a 2 hour appointment: the 15 minute block is consultation only, this is complimentary. The 2hr appointment block includes a full consultation and allows enough time to go ahead with treatment if suitable.
  • Please arrive in plenty of time for your appointment as we may not be able to accommodate you if you are late.
  • Colour Refresh treatment prices are for existing client only. The Colour refresh does not include a complimentary touch-up.
  • Additional adjustments after the complimentary touch-up are charged at an additional fee.
  • Your complimentary touch-up may not be scheduled for any sooner then 4 weeks, and is valid for up to 12 weeks only (special circumstances considered).
  • You are required to peruse the above “pre treatment considerations” before attending your appointment, this is to avoid disappointment or inconvenience.
  • You will be required to fill out and sign a client history and consent form, this is confidential information and is required for your own safety and comfort. It is also a requirement for our ongoing professionalism and insurance purposes.
  • Your treatment is non-refundable.
  • Pricing is not negotiable.
  • The first included touch-up treatment is complimentary so may not be exchanged for a reduced price if you are unable to attend.
  • Your treatment is conducted under the most stringent hygienic practices. All sharps equipment is disposable and disposed of. Your safety will not be compromised.
  • A “before and after” picture will be taken of the cosmetic tattooing area. For your privacy we do not use full face pictures on our social media (unless specifically requested). If you do not wish for the photos to be used on social media please let us know, we are happy to respect your privacy.
  • The photos we use on social media are only for the purpose of representing our work.
  • If you experience any reactions or concerns after treatment, immediately contact your artist for further consultation
  • Skin altering procedures such as plastic surgery, cosmeceutical treatments, and/or injections may alter and degrade the skin and affect how the cosmetic tattoo holds in the skin
  • Medical conditions and/or certain medications may prevent the pigment from retaining or cause it to fade quickly or change in colour
  • How your body heals or retains the tattooed pigment is out of the control of the artist. This is 100% of your body’s job. Even when following the aftercare correctly there is a chance that pigment may not hold in the skin or last as long as expected. This is not the fault of the Artist.
  • Achievable results may vary at each application long term. This is due to the changes in your skin and lifestyle factors and is not the fault of the Artist.
  • If you have had tattooing prior to My Rejuvenate, there are no guarantees to the retention of pigment. There may be underlying scar tissue or pigment congestion from other Artists work in which will affect the healed outcome of our work.
Ts & Cs for the ‘Meet Claudia’ Promotion:
  • May not be combined with any other offer
  • Does not apply to products purchased
  • Treatment may take a little longer than expected, however, will be performed to our high level standards
  • Valid towards treatments performed by Claudia only
  • Non refundable
  • Cosmetic tattooing services by Claudia charged at Student pricing of $150 per treatment (touch up not included), valid until 22nd June only.
Ts & Cs for Brows with Benefits free credits
  • Cannot be exchanged for money or products
  • Cannot be combined with any other offer
  • Multiple credits may be combined
  • Credits are non refundable
  • Brows with benefits only applies to new client referrals


  • A booking deposit is required at the time of booking your appointment.
  • If you attend the consultation and it is not suitable to go ahead with treatment, the booking deposit is fully refundable or exchangeable.
  • This is non refundable and cannot be exchanged in the event of late cancellations.
  • Less than 48 hours notice of rescheduling or cancellation is considered a late cancellation.
  • Frequent (more than 1) late cancellations will incur the full upfront payment to secure another booking.
  • A booking deposit is not required to book in for your complimentary touch up however, late cancellation will forfeit your complimentary treatment and the current adjustment fee is payable.
  • By going ahead with confirming a booking, you agree to all of the above.


  • Not to be used in conjunction with any other offer.
  • Valid for new clients only.
  • Not exchangeable for dollar amount.
  • Valid to use towards Cosmetic Tattooing only, not transferable to other services.
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